Frequently Asked Questions
Everything you need to know about the Cazcanes experience.
Where can I buy Cazcanes Tequila online?
You can purchase our award-winning tequila directly through our official website. We partner with licensed retailers to ship our products to most states where spirits delivery is legally permitted.
What makes Cazcanes Tequila different from other brands?
Cazcanes is produced using ancient methods, including sourcing water from deep natural springs and using hand-selected highland agave. We never use additives, ensuring a pure and authentic flavor profile in every bottle.
How long does shipping take for my order?
Most orders are processed within 2-3 business days. Delivery typically takes 5-10 business days depending on your location. Please note that an adult signature (21+) is required upon delivery.
Do you offer returns or refunds for spirits?
Due to state and federal regulations, we cannot accept returns on alcohol. However, if your bottle arrives damaged or the order is incorrect, please contact our support team within 48 hours for a replacement or refund.
Are Cazcanes products gluten-free and vegan?
Yes, our tequila is naturally gluten-free and vegan. We use only agave, water, and yeast in our fermentation process with no animal-derived processing agents.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also offer secure checkout options via Shop Pay and Apple Pay.